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2021년 10월 15일(금)부터 출고 가능합니다.

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PART 01 행정학 총론

CHAPTER 01 행정과 행정학의 기초 18

제1절 행정의 의의와 기초 개념 ······························18

1 행정의 개념과 특성 ··········································18

2 행정의 위상: 행정, 정치, 경영 ························19

3 국가관과 정부의 역할 ····································23

제2절 행정학의 의의와 기초 개념 ··························24

1 행정학의 성립과 성격 ······································24

2 행정학의 학문적 성격 ······································24

3 행정학의 연구방법 ···········································25

CHAPTER 02 행정이론의 변천 27

제1절 행정이론의 의미와 분류 ································27

1 행정이론의 의미 ··············································27

2 행정이론의 시대적 분류 ··································27

3 행정학 태동 이전의 시대적 상황 ·····················28

제2절 고전적 행정이론 ···········································30

1 고전적 행정학의 특성 ······································30

2 Wilson의 정치행정관 ······································31

3 행정관리설：행정의 관리기술성 강조 ············33

4 Weber의 관료제모형 ·······································35

제3절 신고전적 행정이론과 전환기적 행정이론 ····37

1 신고전적 행정학의 특성 ··································37

2 통치기능설：정치와 행정의 연계 ···················38

3 인간관계론 ·······················································38

4 관료제 역기능론 ·············································40

5 행태론적 접근방법 ··········································44

6 생태론적 접근 방법 ·········································46

7 체제론적 접근 방법 ·········································49

8 비교행정론 ·······················································52

9 발전행정론 ·······················································52

제4절 현대적 이론 ···················································54

1 후기행태론적 접근 방법 ··································54

2 현상학적 접근 방법 ·········································55

3 신행정론 ··························································57

4 공공선택론 ·······················································61

5 정책연구 ·························································67

6 신제도주의적 접근 방법 ··································68

7 신공공관리 ·······················································77

8 탈신공공관리론 ················································81

9 뉴거버넌스 ·······················································81

10 신공공서비스론 ················································85

11 혼돈이론 ··························································87

12 포스트모더니티 행정이론 ································87

CHAPTER 03 행정철학과 행정윤리 92

제1절 행정이념과 가치 ···········································92

1 개요 ································································92

2 자유와 평등 ·····················································93

3 효과성과 효율성 ··············································94

4 합리성 ······························································96

5 합법성 ······························································98

6 민주성 ······························································99

7 정의：Rawls의 정의론 ·································100

8 형평성 ····························································102

9 가외성 ····························································103

10 공공성 ····························································105

11 신뢰 ································································106

12 투명성 ····························································107

13 행정이념의 쟁점 ···········································108

제2절 공익론(public interest) ·······························109

1 공익의 의의 ····················································109

2 공익의 특성 ····················································109

3 공익의 기능 ····················································109

4 공익 개념에 대한 관심의 대두요인 ················110

5 공익의 본질 ····················································110

6 공익의 저해요인 ·············································112

CHAPTER 04 현대 행정의 이해 113

제1절 현대 행정의 특징 ········································113

1 행정국가：현대행정의 특징 ···························113

2 신행정국가：최근 행정의 특징 ······················114

제2절 시장실패와 정부실패 ··································116

1 시장실패 ························································116

2 정부실패 ························································120

3 공공재의 과소공급설과 과다공급설 ·············123

제3절 정부규제와 규제개혁 ·································126

1 정부규제 ·······················································126

2 규제개혁 ·························································134

3 행정지도 ·························································136

제4절 작은 정부론：민영화 ··································138

1 작은 정부론과 감축관리 ·······························138

2 공공서비스 민영화 ·········································141

제5절 제3섹터: 준정부조직과 비정부조직 ············150

1 제3섹터 ··························································150

2 우리나라 준정부조직 ······································151

3 비정부조직 ·····················································154

4 사회자본 ·························································160

CHAPTER 05 행정환류 164

제1절 성과관리와 BSC ··········································164

1 성과관리 ·······················································164

2 균형성과표 ·····················································166

제2절 행정책임과 통제 ·········································171

1 행정책임 ·························································171

2 행정통제 ·························································175

제3절 행정개혁과 전자정부 ··································187

1 행정개혁 ·························································187

2 정보사회와 전자정부 ·····································196

Ⅰ. 단순변심에 의한 반품

• ① 절차 물품 수령 후 7일 이내 유선(02-878-1307)으로 반품 의사를 표시하면, 수험서몰에서 해당 상품의 반송요청을 로젠택배를 이용해서 진행 합니다. 반송 시 파손되지 않도록 잘 포장해서 로젠택배 기사가 수거 방문 시 보내시면 됩니다. 단, 랩핑도서의 경우 포장을 파손하신 때에는 반품이 불가합니다.
• ② 비용 배송비를 면제 받으신 경우는 왕복배송비 5,000원, 배송비를 결제하신 경우는 반품 배송비 2,500원을 부담하셔야 합니다.
• ③ 환불 반품상품 입고 후 상태를 확인하고 결제하신 대금에서 비용을 제한 차액을 신용카드와 실시간계좌이체의 경우는 구매 시 사용한 결제수단으로 부분취소 하고, 무통장(가상계좌) 입금의 경우는 당해 주 수요일 입금해드립니다. (무통장(가상계좌) 입금의 경우 환불계좌내역을 사전에 알려주십시오)

Ⅱ. 제품의 원시적인 하자에 의한 반품 또는 교환

• ① 절차 물품 수령 후 7일 이내 유선(02-878-1307)으로 반품 또는 교환 의사를 표시하면, 수험서몰에서 해당 상품의 반송요청을 로젠택배를 이용해서 진행 합니다. 반송 시 파손되지 않도록 잘 포장해서 로젠택배 기사가 수거 방문 시 보내시면 됩니다.
• ② 비용 교환 또는 반품 시 배송비는 전적으로 수험서몰이 부담합니다.
• ③ 환불 교환 시는 반송도서의 하자를 확인한 후 새 제품으로 발송해드립니다. 환불 요청 시는 반송도서의 하자를 확인한 후 결제금액 전액을 신용카드와 실시간계좌이체의 경우는 구매 시 사용한 결제수단으로 부분취소 하고, 무통장(가상계좌) 입금의 경우는 당해 주 수요일 입금해드립니다. (무통장(가상계좌) 입금의 경우 환불계좌내역을 사전에 알려주십시오)